Terms and Conditions

Last Updated: 11 January 2024 | Effective immediately for all purchases made on or after this date.

Welcome to Voltebyk – India's trusted electric cycle brand based in Tirupati, Andhra Pradesh. We're committed to delivering the best electric cycling experience with quality products, comprehensive warranty, and dedicated customer support.

Why Customers Trust Voltebyk

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Quality Assurance

Every product undergoes a rigorous multi-point quality inspection before dispatch.

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12-Month Warranty

Comprehensive warranty coverage on battery and motor for manufacturing defects.

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Insured Shipping

All shipments are fully insured for a worry-free delivery experience across India.

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Dedicated Support

Real humans at +91 9676176764 and support@voltebyk.com — no bots, no IVR.

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4.8★ Google Rating

Trusted by 25,000+ happy riders across 50+ cities in India.

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Factory-Direct Pricing

No middlemen — get the best prices on electric cycles in India.

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Video Call Support

Live visual troubleshooting with expert technicians — 80% of issues resolved remotely.

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Eco-Friendly Mission

Every Voltebyk ride saves fuel, reduces emissions, and supports a greener India.

About Voltebyk

Voltebyk is a homegrown Indian electric cycle manufacturer based in Tirupati, Andhra Pradesh. Founded with a mission to make electric mobility accessible to every Indian, we provide factory-direct pricing on quality electric cycles with comprehensive warranty and dedicated customer support. Our products are designed for Indian roads and weather conditions, offering reliable performance for daily commuting.

Our Commitment to Customers

  • Transparent Pricing: What you see is what you pay — no hidden charges or surprise fees
  • Secure Payments: 100% secure checkout via Razorpay and all major UPI apps
  • Quality Engineering: German-inspired design with Indian manufacturing excellence
  • Pan-India Delivery: Fast, insured shipping to 50+ cities across India
  • After-Sales Support: Lifetime technical support via phone, WhatsApp, and video call
  • Genuine Spare Parts: All components available directly from the manufacturer

Warranty & Support

  • Battery: 12 months coverage for manufacturing defects
  • Motor: 12 months comprehensive warranty
  • Controller & Electronics: 12 months coverage
  • Video Call Diagnostics: 80% of issues resolved remotely without service center visits

For warranty claims, contact our support team with photo/video documentation of the issue.

Contact Voltebyk

Phone/WhatsApp: +91 9676176764

Email: support@voltebyk.com

Address: Voltebyk, Tirupati, Andhra Pradesh, India - 517501

Website: https://voltebyk.com