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Frequently Asked Questions

Why should I Trust voltebyk?

voltebyk care for every customer. Every day we work to make every important aspect of the Customer Experience a little bit better. Please check our Customer Gallery and About Us page.

What are the available payments methods?

We offer UPI, Cash, Credit Card, Debit Card, Credit Card EMI, Debit Card EMI, Zest Money, Bajaj Finserv, Axio, Wallet, Net banking & Bank payments. Cash on delivery is available only for most of the locations in India. You can check our electric cycles or mountain bikes with EMI options.

What about delivery charges?

We offer Free Delivery for most of the locations in India. For other locations, we will inform you about the delivery charges before shipping the product. We use the best delivery method to make sure the product reaches the customer in time with minimal delivery charges.

Can I use my Voltebyk in the rain?

Yes, all Voltebyk bikes electrics are safely housed to protect them whilst cycling in even the worst weather. It is essential however that after riding in wet weather to remove the battery and dry the battery housing and terminals with a cloth or towel. (Don't fully submerge the bike in water or wash your frame using a pressure washer.) You can find additional protection with our waterproof accessories.

Can any cycle shop service my electric cycle?

Our Electric bike motors are "maintenance free" meaning that the servicing required can be met by any standard cycle shop. You can also visit our authorized dealers.

What happens if I run out of battery while cycling?

The battery has four LEDs to show you the amount of charge left. However if you run out of battery you can also pedal just like a standard bicycle. You can extend your range with our spare batteries or conversion kits.

How does "pedal assist" work on electric bicycle?

When you pedal, the motor is automatically activated and will give you an appropriate amount of power depending on your pedalling. So when going uphill, move to a higher power level and enjoy!

How can I secure the battery?

Our batteries lock into the bike with a key. The battery also detaches from the frame so you can remove it from the bike when locking it up, if you choose to. All our batteries come with at least 2 keys. Allowing you to keep a spare in a safe place in case you misplace your primary key. You can find additional security accessories in our accessories section.

Do I have to remove the battery to charge it?

You do not! Our batteries have a port on them that allows them to be charged while still on the bike.

Electric Cycles

Frequently Asked Questions

What is an electric cycle?

An electric cycle, also known as an e-bike, is a bicycle with an integrated electric motor that provides assistance to the rider's pedaling.

How fast can an electric cycle go?

The speed of an electric cycle varies, but most e-bikes can reach speeds between 20 to 28 miles per hour (32 to 45 km/h)

How far can an electric cycle travel on a single charge?

The range of an electric cycle depends on factors like battery capacity and terrain, but most e-bikes can travel between 20 to 50 miles (32 to 80 km) on a single charge.

Are electric cycles legal to ride on public roads?

In most countries, electric cycles are legal to ride on public roads as long as they meet certain criteria such as speed limits and power output restrictions.

How long does it take to charge an electric cycle?

The charging time for an electric cycle can vary, but on average, it takes around 2 to 3 hours to fully charge the battery.

Can you ride an electric cycle in the rain?

Yes, most electric cycles are designed to be weather-resistant and can be ridden in light rain. However, it is recommended to avoid heavy downpours to protect the electrical components.

Do you need a license to ride an electric cycle?

In many places, you do not need a license to ride an electric cycle as long as it meets the legal requirements for e-bikes in that area.

How much does an electric cycle cost?

The cost of an electric cycle can vary widely depending on the brand, features, and battery capacity, but prices typically range from 1500 to 50000 or more. Check out our affordable electric cycles starting at just ₹19,990.

Are electric cycles suitable for commuting?

Yes, electric cycles are a popular choice for commuting as they provide an eco-friendly and cost-effective alternative to traditional transportation methods. Browse our collection of commuter electric cycles designed for city riding.

Can you pedal an electric cycle without using the motor?

Yes, most electric cycles allow you to pedal without using the motor, giving you the flexibility to choose between manual pedaling or electric assistance.