Comprehensive Warranty Protection

1. Welcome to the Voltebyk Family:

When you choose a Voltebyk electric cycle, you're joining a community that values quality and customer care. These terms ensure the best experience for everyone.

2. Your Cycle, Your Journey:

Once payment is complete, your Voltebyk is officially yours — ready for countless adventures!

3. Professional Setup for Best Experience:

For optimal safety and performance, we recommend assembly by our certified professionals. They ensure every component is perfectly fitted for your riding enjoyment. Self-assembly by non-certified individuals must be properly fitted by authorized technicians with proper bills; otherwise, it voids warranty and return eligibility.

4. Comprehensive Warranty Coverage:

Your Voltebyk electric cycle is protected with a 12-month warranty covering manufacturing defects of the battery and motor — the two most critical components. To keep your warranty active, simply follow our care guidelines and use authorized service centers. The 12 months motor warranty is applicable on purchases from 19th October 2025 onwards.

5. Quick Response Support:

We're here to help! Report any concerns within 7 days of delivery, and our dedicated support team will prioritize your case. Simply share a description and images, and we'll work swiftly to resolve your issue while your claim is fresh.

6. Fair Shipping Policy:

For verified manufacturing defects, we cover the return shipping — because that's on us. For other cases, standard shipping applies, ensuring you get fair and transparent service every time. Customers are responsible for return shipping fees unless the issue is verified as a manufacturing defect.

7. Maximize Your Cycle's Lifespan:

We've included a comprehensive manual with pro tips to keep your electric cycle running at peak performance for years. Follow these simple guidelines, and you'll enjoy a smooth ride backed by full warranty protection.

8. Your Safety Matters:

We care about your well-being! That's why we recommend wearing protective gear for every ride. Safe riding practices ensure you enjoy countless adventures on your Voltebyk. Voltebyk is not liable for accidents or injuries resulting from improper or reckless use.

9. Keep Your Battery Healthy:

Your battery is designed for long-lasting performance! Follow our simple charging and storage tips in the manual, and enjoy consistent power output ride after ride. Proper care = longer battery life + active warranty. Damage resulting from overcharging, incorrect storage, or exposure to extreme temperatures is not covered under warranty.

10. Perfect for Daily Commute:

Voltebyk electric cycles are engineered for personal transportation excellence — ideal for roads and bike paths across India.

11. Ready at 16:

Riders 16 and above can experience the thrill of electric cycling with Voltebyk.

12. Gear Up for Safety:

Look cool, stay safe! We encourage all riders to wear helmets and appropriate safety gear for the ultimate riding experience.

13. Ride Smart:

Follow traffic laws for a safe journey — your Voltebyk is designed to make every commute smooth and enjoyable. Users must comply with all applicable traffic laws and regulations.

14. Genuine Parts for Best Performance:

Your Voltebyk is precision-engineered. Using authorized accessories and parts ensures optimal compatibility, peak performance, and keeps your warranty fully active. Any modifications to the product void the warranty.

15. Regular Care = Lasting Performance:

Keep your ride in top shape with scheduled service every 2 months or 1,000 km. Our authorized technicians know your cycle inside-out, ensuring it performs like new and your warranty stays protected. Failure to comply with maintenance requirements will void the warranty. Service must be performed by authorized technicians with proper bills only.

16. Optimized Charging Experience:

For safe and efficient charging, use Voltebyk-approved chargers designed specifically for your battery. This ensures faster charging and extends battery lifespan. Do not attempt to open, repair, or modify the battery.

17. Built Strong:

Each model has an optimal weight capacity designed for maximum performance — check your specs for the details! Do not exceed the maximum weight capacity specified for your model.

18. Designed for Your Comfort:

Each model is optimized for its intended rider capacity. Check your model specs — some are built for two!

19. Built for Indian Roads:

Your Voltebyk performs brilliantly in typical weather conditions. For extreme weather or slippery surfaces, we recommend pausing your ride for safety — your cycle will be ready when conditions improve! Usage in unsuitable conditions is prohibited and voids warranty coverage.

20. Easy Storage:

A dry, secure spot keeps your Voltebyk ready for your next adventure!

21. Protect Your Investment:

Your Voltebyk is valuable — always secure it with a quality lock when stepping away. A little vigilance keeps your prized ride safe! Voltebyk is not responsible for theft or damage due to improper securing of the cycle.

22. Peace of Mind:

Users are responsible for obtaining appropriate insurance coverage for their electric cycle.

23. Ride Responsibly:

Your safety is in your hands. Follow traffic rules, wear protective gear, and enjoy the freedom of electric cycling responsibly. Voltebyk is not liable for any injuries, damages, or losses resulting from the use of its electric cycles.

24. We're Here for You:

Had an incident? Report any accidents or incidents involving the electric cycle to Voltebyk within 24 hours.

25. Always Improving:

Keep your cycle updated with the latest software for enhanced features and performance! Users must install all software updates provided by Voltebyk in a timely manner.

26. Continuous Improvement:

We analyze usage patterns to make our products even better. Your riding experience helps shape the future of Voltebyk cycles! Voltebyk may collect usage data for product improvement and warranty purposes.

27. Exclusive Owner Benefits:

As the original owner, you enjoy full warranty privileges — a benefit designed exclusively for you when you purchase directly from Voltebyk. Warranty coverage applies solely to the original purchaser and cannot be transferred to subsequent owners.

28. Community Standards:

We maintain high standards to ensure every Voltebyk owner enjoys the best experience possible. Voltebyk reserves the right to terminate the use of its electric cycles for repeated violations of these terms and conditions.

29. Your Warranty Promise:

We stand behind our craftsmanship with warranty coverage for manufacturing defects. Keep up with regular maintenance, and we've got you covered!

30. Expert Repairs:

Our authorized service centers have trained technicians who know your cycle best — ensuring quality repairs every time. All repairs must be performed by authorized service centers.

31. Quality You Can Trust:

Products once sold are not taken back. No return and replacement of products.

32. Fair Resolution:

Any concerns are resolved fairly through proper channels, in accordance with local laws. Any disputes shall be resolved through arbitration in accordance with local laws.

33. Evolving for You:

We continuously improve our policies to serve you better. Voltebyk reserves the right to amend these terms and conditions at any time without prior notice.